Turn Digital Tasks IntoReal Bank Payouts.

1. About Free Ka Cash

Free Ka Cash is a digital work and opportunities platform that may connect users with digital tasks, campaigns, content-related activities, promotional assignments, and other services offered through the Platform.

Depending on availability, users may receive opportunities such as:

• Digital content-related tasks
• Social media campaign assignments
• Video editing or content creation
• Website or content-related activities
• Promotional assignments
• Other legitimate digital services announced through the Platform

Task availability, eligibility, compensation, deadlines, and requirements may vary from campaign to campaign.

Participation in the Platform does not guarantee any fixed income, employment, salary, profit, or minimum earnings.

2. Eligibility

To use Free Ka Cash, you must:

1. Be legally capable of entering into a binding agreement.
2. Provide accurate and complete registration information.
3. Maintain only one personal account unless expressly permitted by Free Ka Cash.
4. Comply with applicable Indian laws and regulations.
5. Follow the specific requirements of every task or campaign you participate in.

We reserve the right to request identity, age, address, payment, tax, or other verification information where reasonably necessary.

3. Account Registration

You are responsible for maintaining the confidentiality and security of your account credentials.

You must immediately notify us if you believe that:

• Your account has been accessed without authorization;
• Your password or login credentials have been compromised;
• Someone is using your account; or
• Any information associated with your account is incorrect.

You are responsible for activities conducted through your account unless the activity occurred due to a security failure attributable to Free Ka Cash.

We may suspend or terminate accounts that contain false, misleading, fraudulent, duplicate, or unauthorized information.

4. Membership Plans

Free Ka Cash may offer paid membership plans.

The available plans, prices, benefits, duration, renewal terms, taxes, and other conditions will be displayed on the Platform at the time of purchase.

Membership fees may provide access to specific Platform features, training, opportunities, tools, campaigns, or other services.

Purchasing a membership does not constitute an investment and does not guarantee earnings or recovery of the membership fee.

Users should purchase a plan only after understanding its price and associated terms.

5. Task & Campaign Opportunities

Tasks may be provided by Free Ka Cash or by third-party clients, advertisers, brands, agencies, or other business partners.

Each task may specify:

• Task description
• Eligibility requirements
• Completion requirements
• Submission method
• Deadline
• Verification criteria
• Applicable payout
• Rejection conditions

Users must complete tasks honestly and according to the instructions provided.

Free Ka Cash may reject a submission if it:

• Does not satisfy the task requirements;
• Contains inaccurate or misleading information;
• Is submitted after the deadline;
• Contains plagiarized or unauthorized content;
• Uses prohibited methods;
• Contains fraudulent activity;
• Cannot be verified; or
• Violates applicable laws or third-party platform rules.

6. Task Approval & Earnings

Earnings are credited only after the relevant task has been successfully reviewed and approved, where approval is required.

Displaying a task or submitting a task does not automatically create a right to payment.

Free Ka Cash may conduct manual or automated verification before approving earnings.

Approved earnings may be credited to the user's Platform wallet.

In cases involving suspected fraud, manipulation, duplicate submissions, prohibited activity, or client disputes, earnings may be placed on hold while the matter is investigated.

7. Wallet & Withdrawals

Users may be required to maintain a minimum wallet balance before requesting a withdrawal. The minimum withdrawal threshold is ₹1,000 (equivalent to 10,000 Cash Points at the conversion rate of 10 Cash Points = ₹1 INR). A standard 3% platform fee is deducted on approved withdrawal payouts for banking and payment gateway processing.

Approved payouts are processed within 2 working days after approval, subject to verification.

Before processing a withdrawal, Free Ka Cash may require:

• Identity verification;
• Bank account verification;
• Payment account verification;
• PAN or tax information;
• Other information required for compliance or fraud prevention.

Withdrawal requests may be delayed where additional verification or investigation is required.

Users are responsible for providing correct payment information.

Free Ka Cash is not responsible for delays caused by incorrect bank details, payment providers, banks, technical issues outside our control, or inaccurate information supplied by the user.

8. Taxes

Users are responsible for complying with their own tax obligations arising from income or payments received through the Platform.

Where required by applicable law, Free Ka Cash may collect tax information, deduct applicable taxes, or report payments to relevant authorities.

Users should obtain independent tax advice where necessary.

9. Referral Program

If Free Ka Cash operates a referral program, eligible users may receive referral-related rewards according to the referral rules displayed on the Platform.

Referral rewards may be subject to:

• Eligibility requirements;
• Verification;
• Minimum activity requirements;
• Account status;
• Applicable campaign rules; and
• Anti-fraud controls.

Referral rewards are not guaranteed merely because a referral link or code has been shared.

Users must not:

• Create fake accounts;
• Refer themselves;
• Create accounts using false identities;
• Use bots or automated systems;
• Manipulate referral tracking;
• Purchase referrals;
• Spam users;
• Misrepresent Free Ka Cash;
• Promise guaranteed income; or
• Use deceptive advertising to obtain referrals.

Free Ka Cash may cancel fraudulent or improperly generated referral rewards and may suspend or terminate accounts involved in abuse.

10. No Guaranteed Income

Free Ka Cash does not guarantee that any user will earn a specific amount of money.

Earnings may depend on factors including:

• Availability of tasks;
• User eligibility;
• Task completion;
• Quality of submitted work;
• Client requirements;
• Verification;
• Campaign budgets;
• Platform demand; and
• Other operational factors.

Examples of earnings shown on the Platform are illustrative only and should not be interpreted as promises of future income.

11. Prohibited Activities

Users must not use Free Ka Cash for any unlawful, fraudulent, abusive, deceptive, or unauthorized activity.

Prohibited activities include, without limitation:

• Creating multiple accounts for improper purposes;
• Identity fraud;
• Fake task submissions;
• Automated task completion;
• Bots or scripts intended to manipulate Platform activity;
• Fake clicks, views, impressions, engagement, or traffic;
• Manipulation of social-media metrics;
• Misleading advertisements;
• Spam;
• Phishing;
• Money laundering;
• Unauthorized financial transactions;
• Harassment or abuse;
• Copyright infringement;
• Trademark infringement;
• Uploading malicious software;
• Circumventing Platform security;
• Manipulating referral systems; and
• Any activity violating applicable law or third-party platform policies.

12. Social Media & Third-Party Platforms

Some tasks may involve third-party platforms such as YouTube, Instagram, Facebook, websites, or other online services.

Users must comply with the applicable terms, policies, community guidelines, advertising policies, and other rules of those third-party platforms.

Free Ka Cash does not guarantee that any third-party platform will approve, maintain, display, monetize, or continue to support content or activity associated with a task.

Free Ka Cash is not responsible for actions taken by third-party platforms against a user's account or content.

13. Content Submitted by Users

Users may be required to submit videos, images, text, links, designs, documents, or other materials (“User Content”).

You represent that you have the necessary rights and permissions to submit User Content.

You must not submit content that infringes another person's intellectual property, privacy, publicity, or other legal rights.

By submitting content for a specific campaign or task, you grant Free Ka Cash and/or the relevant client the rights necessary to review, process, publish, distribute, or use that content for the purposes specified in the applicable campaign, task, or agreement.

Additional content ownership or licensing terms may apply to particular campaigns.

14. Intellectual Property

All Platform materials, including but not limited to:

• Website design;
• Logos;
• Branding;
• Text;
• Graphics;
• Software;
• User interface;
• Training materials;
• Videos;
• Original content; and
• Platform technology

are owned by or licensed to Free Ka Cash and are protected by applicable intellectual-property laws.

Users may not copy, reproduce, modify, distribute, sell, reverse engineer, or commercially exploit Platform materials without prior written permission.

15. Communications

By registering with Free Ka Cash, you agree that we may communicate with you regarding:

• Account activity;
• Tasks;
• Campaigns;
• Wallet transactions;
• Withdrawals;
• Verification;
• Security;
• Important service updates; and
• Other necessary Platform communications.

Where legally permitted, you may also receive promotional communications and may have the option to opt out of marketing communications.

16. Account Suspension & Termination

We may suspend, restrict, or terminate an account if we reasonably believe that the user:

• Violated these Terms;
• Engaged in fraudulent activity;
• Manipulated tasks or referrals;
• Submitted false information;
• Misused the Platform;
• Violated applicable laws;
• Violated third-party platform policies; or
• Created a security, legal, financial, or reputational risk for the Platform or its users.

Where appropriate, we may investigate suspected violations before taking final action.

Any legitimate, verified balance will be handled according to applicable law and our applicable withdrawal and account policies, subject to deductions, reversals, disputes, or other legally permissible adjustments.

17. Cancellation & Refunds

Refund eligibility, if any, will depend on the specific membership or service purchased and the refund policy displayed at the time of purchase.

Digital services, memberships, training, or other services may be subject to specific cancellation or refund conditions.

Where applicable law provides a mandatory consumer right, nothing in these Terms is intended to remove or restrict that right.

For refund requests, users should contact our support team using the contact details provided on the Platform.

18. Third-Party Services

Free Ka Cash may use third-party providers for:

• Payment processing;
• Identity verification;
• Communication;
• Analytics;
• Hosting;
• Cloud services;
• Advertising;
• Social-media integrations; and
• Other technical or operational services.

Third-party services may have their own terms and privacy policies.

Free Ka Cash is not responsible for independent failures or actions of third-party providers outside our reasonable control.

19. Platform Availability

We aim to maintain reliable Platform availability but do not guarantee uninterrupted or error-free operation.

The Platform may occasionally be unavailable due to:

• Maintenance;
• Updates;
• Technical failures;
• Cybersecurity incidents;
• Internet or telecommunications problems;
• Third-party service failures;
• Force majeure events; or
• Other circumstances outside our reasonable control.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Free Ka Cash shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the Platform.

This may include loss resulting from:

• Platform downtime;
• Loss of data;
• Third-party platform actions;
• Rejected tasks;
• Changes in task availability;
• Delayed payments caused by external providers;
• Unauthorized account access not caused by our negligence; or
• Loss of expected income.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Free Ka Cash, its owners, directors, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms;
• Your unlawful activities;
• Your User Content;
• Your misuse of the Platform;
• Your infringement of third-party rights; or
• Your fraudulent or unauthorized activity.

22. Privacy

Your use of Free Ka Cash is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, process, and protect personal information.

By using the Platform, you acknowledge that you have reviewed the Privacy Policy.

23. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes in our services;
• Legal or regulatory requirements;
• New features;
• Security requirements; or
• Operational changes.

Updated Terms will be published on the Platform with a revised “Last Updated” date.

Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer-protection and other mandatory legal rights, disputes shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction over the matter.

25. Grievance & Customer Support

If you have a complaint, dispute, account issue, payment issue, or other concern, please contact our support team.

Free Ka Cash (INNOFOX GLOBAL PRIVATE LIMITED)

Email: support@myfreekacash.com

Website: www.myfreekacash.com

Support Phone: +91 8700365309

Registered Office: G-156, KH No. 1/77, Ganga Vihar, Delhi 110094

Business Hours: Monday – Saturday: 10:00 AM – 6:00 PM IST

We will make reasonable efforts to review and respond to complaints within the timelines required by applicable law.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue to remain effective.

27. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, applicable campaign rules, and other policies referenced on the Platform, constitute the agreement governing your use of Free Ka Cash, except where a separate written agreement applies.

28. Acceptance

By creating an account, purchasing a membership, participating in a task, using the Platform, or otherwise accessing Free Ka Cash, you acknowledge that you have read and agreed to these Terms & Conditions.

Thank you for using Free Ka Cash.

1. Information We Collect

Depending on how you use Free Ka Cash, we may collect different categories of information.

1.1 Account & Registration Information

When you create an account, we may collect:

• Full name
• Username
• Email address
• Mobile phone number
• Date of birth or age information
• Password or authentication information
• Referral code or referral information
• Account preferences
• Profile information

You are responsible for ensuring that the information provided to us is accurate and up to date.

2. Identity & Verification Information

For account security, fraud prevention, withdrawals, legal compliance, or other legitimate purposes, we may request additional information such as:

• PAN or other tax information
• Government-issued identification
• Date of birth
• Address
• Bank account information
• Payment account information
• Identity-verification information
• Other information reasonably required to verify your identity

We may use third-party verification providers where appropriate.

We will request only information that is reasonably necessary for the relevant purpose, subject to applicable law.

3. Payment & Wallet Information

When you purchase a membership, receive earnings, or request a withdrawal, information related to the transaction may be processed.

Depending on the payment method, this may include:

• Transaction ID
• Payment status
• Amount
• Currency
• Payment date
• Bank account details
• UPI information
• Payment-provider information
• Withdrawal information
• Refund information

Payment card details may be processed directly by our payment service providers rather than being stored by Free Ka Cash.

We do not intend to store complete payment-card information unless specifically required and lawfully permitted.

4. Task & Campaign Information

When you participate in tasks or campaigns, we may collect:

• Tasks assigned to you
• Task completion information
• Submission links
• Uploaded files
• Videos
• Images
• Text or captions
• Social-media URLs
• Website URLs
• Screenshots or proof of completion
• Campaign information
• Task approval or rejection information
• Earnings associated with completed tasks

This information may be reviewed by Free Ka Cash and, where necessary, relevant clients or campaign partners for verification and campaign management.

5. Referral Information

If you participate in our referral program, we may collect and process information relating to:

• Referral codes
• Referrer information
• Referred-user information
• Referral activity
• Referral rewards
• Referral transactions
• Account relationships required to calculate applicable rewards

Referral information may be used to detect duplicate, fraudulent, or manipulated accounts.

6. Device & Technical Information

When you access the Platform, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Language preferences
• Approximate location derived from technical information
• Pages visited
• Features used
• Date and time of access
• Login information
• Error and diagnostic information
• Referral or campaign source

This information helps us operate, secure, analyze, and improve the Platform.

7. Cookies & Similar Technologies

Free Ka Cash may use cookies, pixels, local storage, analytics tools, and similar technologies.

These technologies may be used for:

• Authentication
• Security
• Remembering preferences
• Website functionality
• Analytics
• Performance monitoring
• Advertising and marketing, where applicable
• Measuring campaign performance
• Preventing fraud

You may be able to control certain cookies through your browser or device settings.

Disabling certain cookies may affect some Platform functionality.

8. How We Use Your Information

We may use personal information for legitimate and necessary purposes, including:

Account Management

• Creating and managing accounts
• Authenticating users
• Providing Platform services
• Managing profiles and preferences

Task Management

• Assigning tasks
• Verifying task submissions
• Managing campaigns
• Calculating approved earnings
• Communicating task requirements

Payments

• Processing membership payments
• Processing refunds where applicable
• Managing wallet balances
• Processing withdrawals
• Preventing payment fraud
• Maintaining transaction records

Security & Fraud Prevention

• Detecting suspicious activity
• Preventing duplicate accounts
• Detecting fake task submissions
• Detecting referral abuse
• Protecting users and the Platform
• Investigating security incidents

Communications

• Sending account notifications
• Sending task updates
• Sending payment and withdrawal notifications
• Responding to support requests
• Communicating important changes to our services

Improvement & Analytics

• Understanding how users interact with the Platform
• Improving features
• Troubleshooting technical issues
• Measuring Platform performance
• Developing new services

Legal & Compliance

• Complying with applicable laws
• Responding to lawful requests
• Maintaining required records
• Protecting our legal rights
• Investigating suspected unlawful activity

9. Legal Basis for Processing

Where applicable under relevant privacy and data-protection laws, we may process personal information based on one or more of the following grounds:

• Your consent;
• Performance of a contract or provision of requested services;
• Compliance with legal obligations;
• Prevention and detection of fraud or security threats;
• Protection of our legal rights;
• Legitimate business purposes permitted by applicable law; or
• Other lawful grounds recognized by applicable legislation.

Where consent is required, we will seek consent in an appropriate manner.

10. How We Share Information

We do not sell your personal information as a general business practice.

However, we may share information with appropriate third parties where reasonably necessary for operating the Platform.

These may include:

Service Providers

We may use third-party providers for:

• Payment processing
• Cloud hosting
• Data storage
• Identity verification
• Fraud detection
• Email and SMS communication
• Customer support
• Analytics
• Security
• Software infrastructure

Such providers may process information on our behalf.

Clients & Campaign Partners

Where necessary for task verification or campaign administration, relevant information or submitted content may be shared with the applicable client or campaign partner.

We aim to limit such sharing to information reasonably necessary for the relevant purpose.

Legal & Regulatory Authorities

We may disclose information when required or permitted by applicable law, including in response to:

• Court orders
• Government requests
• Regulatory requirements
• Law-enforcement requests
• Fraud investigations
• Legal proceedings

Business Transfers

If Free Ka Cash or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, sale, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

11. User-Generated Content

Users may submit videos, images, text, links, documents, or other materials to the Platform.

Users are responsible for ensuring that they have the necessary rights and permissions to submit such material.

We may process submitted content for:

• Task verification;
• Campaign management;
• Quality control;
• Fraud prevention;
• Client review;
• Platform operations; and
• Other purposes explained at the time of collection.

Where a campaign requires additional use or licensing of submitted content, the applicable campaign terms may provide additional information.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services;
• Maintaining account records;
• Processing payments;
• Resolving disputes;
• Preventing fraud;
• Meeting legal obligations;
• Maintaining financial and tax records;
• Enforcing agreements; and
• Protecting our legal rights.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

13. Data Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information from:

• Unauthorized access;
• Loss;
• Misuse;
• Alteration;
• Disclosure;
• Destruction; and
• Other unauthorized processing.

Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, and other safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Account Security

You are responsible for keeping your login credentials confidential.

You should not share your:

• Password;
• OTP;
• Authentication credentials;
• Payment credentials; or
• Other security information

with another person.

If you suspect unauthorized access to your account, contact us immediately.

15. Third-Party Websites & Services

The Platform may contain links to websites, applications, social-media platforms, payment providers, or other third-party services.

These third parties may have their own privacy policies.

Free Ka Cash is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

16. Social Media Platforms

Some Free Ka Cash tasks may involve third-party platforms such as Instagram, YouTube, Facebook, or other social-media services.

Information submitted to or collected by those platforms is governed by their respective privacy policies and terms.

Free Ka Cash does not control how independent third-party platforms process information under their own services.

17. Marketing Communications

Where permitted by law, we may send promotional communications about:

• New features;
• Campaigns;
• Task opportunities;
• Offers;
• Platform updates;
• Educational content; and
• Other services.

You may unsubscribe from promotional communications using the available unsubscribe mechanism or by contacting us.

Transactional, security, and essential account communications may continue where necessary to provide the service.

18. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include rights to:

• Request information about personal data we process;
• Request correction of inaccurate information;
• Request deletion of information where legally applicable;
• Withdraw consent where processing is based on consent;
• Raise a grievance or complaint;
• Request information regarding certain processing activities; and
• Exercise other rights available under applicable privacy laws.

Some requests may be subject to legal or regulatory limitations.

We may need to verify your identity before processing certain requests.

19. Data Deletion & Account Closure

You may request closure of your Free Ka Cash account by contacting us using the details provided below.

Depending on applicable law and legitimate business requirements, we may delete or anonymize personal information associated with the account.

However, certain information may need to be retained for:

• Legal compliance;
• Tax and accounting requirements;
• Fraud prevention;
• Dispute resolution;
• Financial records;
• Security purposes; or
• Enforcement of agreements.

Deleting your account does not necessarily result in immediate deletion of every record associated with you.

20. Children's Privacy

Free Ka Cash is not intended for individuals who are not legally eligible to enter into the relevant agreements or participate in the applicable services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

21. International Data Processing

Depending on the service providers and infrastructure used by Free Ka Cash, personal information may be processed or stored in India or other jurisdictions.

Where information is transferred or processed outside India, we will take steps required by applicable law.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes may be made due to:

• New Platform features;
• Changes to our business;
• Changes in technology;
• Changes in legal or regulatory requirements; or
• Changes to our data-processing practices.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Platform after the effective date of an updated Privacy Policy may constitute acknowledgment of the changes, where permitted by applicable law.

23. Grievance & Privacy Requests

For privacy questions, complaints, data requests, or other concerns, please contact:

Free Ka Cash (INNOFOX GLOBAL PRIVATE LIMITED)

Website: www.myfreekacash.com

Support Email: support@myfreekacash.com

Support Phone: +91 8700365309

Registered Office: G-156, KH No. 1/77, Ganga Vihar, Delhi 110094

When contacting us regarding personal information, please provide sufficient information for us to identify your account and understand your request.

24. Consent

By using Free Ka Cash, creating an account, participating in tasks, or providing information through the Platform, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires specific consent for a particular processing activity, we will obtain such consent through an appropriate mechanism.

25. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Free Ka Cash (INNOFOX GLOBAL PRIVATE LIMITED)

Email: support@myfreekacash.com

Phone: +91 8700365309

Address: G-156, KH No. 1/77, Ganga Vihar, Delhi 110094

Website: www.myfreekacash.com

Last Updated: 20 September 2026

1. Introduction

Welcome to MyFreeKaCash. This Refund, Cancellation & Payout Policy explains the terms governing payments, refunds, cancellations, task earnings, wallet balances and withdrawal requests made through www.myfreekacash.com.

By using our website and services, you agree to this policy and our Terms & Conditions.

2. Payments and Transactions

MyFreeKaCash may offer digital work opportunities, task-based rewards, referral incentives and related services through its platform.

All payments must be made through the payment methods made available on our website. Users should verify the amount and purpose of a transaction before completing payment.

If an amount is debited from your bank account or payment instrument but the transaction status remains unsuccessful or pending, please contact our support team with the transaction reference number and payment details.

Duplicate payments, failed transactions and payments made in error will be investigated and resolved in accordance with the applicable payment provider's procedures and applicable law.

3. Refund Eligibility

Refund requests are subject to verification and approval by MyFreeKaCash.

A refund may be considered in the following circumstances:

Refund eligibility will be assessed based on the transaction details, the nature of the complaint, service usage and the applicable terms.

4. Non-Refundable Transactions

Except where a refund is required by applicable law or approved under this policy, the following are generally not eligible for refunds:

These exclusions do not prevent refunds or reversals that are required by law or applicable payment-provider rules.

5. Refund Request Procedure

To request a refund, users must contact our support team and provide the following information:

Our team will review the request and may request additional information to verify the transaction.

Submitting a refund request does not automatically guarantee approval. The decision will be based on the facts of the transaction, this policy and applicable law.

6. Refund Processing Timeline

Refund processing time: Up to 2 working days after approval.

Once a refund has been approved, MyFreeKaCash will initiate the refund within 2 working days.

The refund will ordinarily be returned to the original payment method used for the transaction, subject to the payment provider's procedures.

The time taken for the refunded amount to appear in the user's bank account, card or other payment instrument may vary depending on the bank, payment provider and payment method.

Users will be informed of the refund status where appropriate.

7. Payout and Withdrawal Policy

Eligible users may request withdrawals of their available and approved earnings, subject to the withdrawal rules displayed on the platform.

The two-working-day payout timeline refers to our processing of an approved withdrawal request. The time taken by a bank or payment provider to credit the funds may vary.

A payout is different from a refund. A payout concerns eligible earnings withdrawn by a user, whereas a refund concerns an eligible payment previously made to MyFreeKaCash.

8. Cancellation Policy

Users may request cancellation of an eligible service or transaction by contacting our support team.

Cancellation requests will be reviewed based on the nature and status of the service or transaction. A request may not be accepted if the service has already been delivered, the transaction has been completed or cancellation is not technically possible.

Where cancellation is approved and a refund is due, the refund will be processed according to Section 6 of this policy.

9. Fraud, Disputes and Payment Errors

MyFreeKaCash reserves the right to investigate suspected fraudulent payments, duplicate transactions, unauthorized activity and misuse of the platform.

Users should promptly report transactions they believe to be unauthorized or incorrect.

Any action taken in response to suspected fraud, including a payment hold, account restriction or transaction reversal, will be handled in accordance with applicable law, payment-provider requirements and our Terms & Conditions.

10. Changes to This Policy

MyFreeKaCash may update this policy from time to time to reflect changes in its services, operational procedures or applicable legal requirements.

The latest version will be published on our website with the applicable effective or revision date. Changes will not override rights that users have under applicable law.

11. Customer Support and Grievances

For refund requests, payout issues, transaction disputes or policy-related questions, please contact us through the official contact details published on our website.

Please include your transaction reference number and a clear description of the issue so our team can investigate and respond.

12. Governing Law

This policy shall be interpreted in accordance with the applicable laws of India. Nothing in this policy is intended to exclude or restrict any consumer right or legal remedy that cannot lawfully be excluded or restricted.